Mr. Cooper Short Sale Help

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Mr. Cooper Short Sale

Natiostar is now rebranded to Mr. Cooper! The internal process for short sales, loan modifications, or other work out options have not changed. Some of the pertinent paperwork for a Mr. Cooper Short Sale has changed from the Nationstar letterhead to Mr. Cooper Short Sale letterhead. The short sales will still be facilitated through equator. Ensure to get the Mr. Cooper. Short Sale 3rd Party Authorization letter to ensure that they will speak to a 3rd party on the account. You can always email ShortSaleSupport@Mrcooper.com for potential assistance.

Mr. Cooper appears to still be using online auction platforms such as Xome for certain transactions. It depends on who is insuring the loan or who the investor is, among other factors, on if the property will be required to be on Xome to continue a short sale review.

If you need Mr. Cooper Short Sale help or have questions, please fill out the form below or call 1-800-692-9960 and a specialist will be in touch with you shortly.

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